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Frequently Asked Questions

Is there a time limit?

No time limit, but the work to be performed should be within the scope of the service.

How much do I pay?

The reflected amount on your booking summary is a fixed price for the service.
However, additional budget should be prepared for replacement materials, pipes and transportation to the hardware store.

Should I pay if the job cannot be performed?

Due to uncontrolled limitations for installation and repair works the user is not required to pay for the booked service.

Can I trust the Helplys?

Yes! All Helplys are validated and background checked.

How can I contact the Helply?

We will be sending you the contact details of the Helply 36 hours before the transaction.

I have more questions

Please contact us through our Facebook Page, hello@helply.ph email or chat with us.